HEADWAY NURSING SERVICES
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WHAT'S NEW
Extension of 200-day Deadline to 365 DaysPer Senate Bill 5672 (PDF), the home care aide program has adopted emergency rules under WSR 25-18-034 (PDF) to allow home care aides to work for up to 365 days from their date of hire. This timeline change is retroactive. Any home care aide applicant who is working while completing their training, testing, and credentialing process can now work for up to 365 days from their date of hire, regardless of whether they previously passed their 200-day timeline. If a home care aide has already passed 365 days and is still waiting to be credentialed, their employer may provide the Department of Health with an updated date of hire to start the timeline over with an additional 365 days. The requirement to complete training within 120 days of the date of hire has not changed.
The 365-day extension timeline expires on December 31, 2027. Anyone who provides the Department of Health with an application after December 31, 2027, will then be allowed only 200 days to work while they complete the credentialing process.
​
2025Online Remote Knowledge Exam OptionAs of March 11, 2025, Prometric now offers an online option to take the knowledge exams through ProProctor. Before choosing this option, it is required that you read the ProProctor User Guide (PDF). See the Candidate Portal to ensure your system meets the necessary operating and hardware requirements. There is also a tutorial available so users can better understand the process. Please note that online testing is currently available only in English. For technical assistance with Proproctor or more information, see the ProProctor Support webpage.

Use the following RECOMMENDED timelines and checklist to meet deadlines.

DSHS guideline on applying for hca examThe Washington State Department of Health (DOH) provides a comprehensive guide for applying for the Home Care Aide (HCA) exam. Here are the key steps and requirements:
  • Application Submission: File your application using the DOH's online portal to ensure timely processing. 
    ​
  • Exam Preparation: Review the most up-to-date HCA information on the DOH website and utilize available resources for exam preparation. 

  • Exam Schedule: Candidates can self-schedule and self-pay for the HCA examinations through the Prometric portal. 

  • Exam Details: The knowledge exam consists of 60 questions, and the clinical exam covers various skills, both timed. 

  • Remote Testing: The English written/oral HCA exam can be taken remotely proctored by ProProctor™. 

  • Support: DOH Navigators are available to assist caregivers with the HCA certification process. 

    For more detailed information, including FAQs and system availability in multiple languages, refer to the official DOH website and Prometric's resources. 


Agency Telephone & Fax Mailing Address E-mail
DOH HCA Credentialing Coordinator
(360) 236-2700

DOH Customer Service
(360) 236-4700

Mail application to: (Do Not include Fee)
DOH - Home Care Aide Credentialing
P.O. Box 1099
Olympia, WA 98507-1099

Mail other documents NOT sent with initial
application to:
DOH - Home Care Aide Credentialing
P.O. Box 47877
Olympia, WA 98504-7877
​
DOH Website:
Home Care Aide
Prometric Telephone
1-800-324-4689

To learn more, please visit: www.adsa.dshs.wa.gov
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  • Home
    • What's New
    • Testimonials
  • Training
    • Course Description
    • Schedule
    • Virtual Learning with Headway Nursing
    • Core Basic Training
    • Orientation And Safety Training
    • Mental Health Specialty Training
    • Dementia, Level 1 Dementia Capable Caregiving
    • Nurse Delegation for Nursing Assistants (Self-Study)
    • Nurse Delegation For Nursing Assistants: Focus On Diabetes
    • CPR/First Aid Training
    • HIV/AIDS Certification
    • Adult Education Training
    • Continuing Education
    • Introduction To AFH
    • Online Training >
      • Home Care Aide >
        • 75 Hrs. LTC Training
        • HCA 54 Hr Core Basic Training
      • Online HCA Log-in
      • Continuing Education (Coming Soon)
  • FAQs
  • Services
  • About Us
    • Mission and Vision
    • Our Team
    • Our Students
  • Contact Us
  • HCA Exam Application
  • Important Information Sources (links)
  • Important Information Sources
  • Blog
  • UPDATE
  • Blog
  • List of Courses
  • New Page
  • 75 Hrs. LTC Training
  • 75 Hrs. LTC Training
  • 75 Hrs. LTC Training
  • New Page
  • Core Basic Training